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Financial Services Technology 2019: Avoidance of Risk


Speaker(s): Delphine Cottin, James Paine, John Rogers, John Gliedman, Mark Melodia, Patrick Jones, Rashmi Chandra, Richard Raysman, Sarvesh Mahajan
Recorded on: Apr. 25, 2019
PLI Program #: 253829

Mark Melodia is a privacy, data security and consumer class action defense lawyer in Holland & Knight's New York office. Mr. Melodia focuses his practice on governmental and internal investigations, putative class actions and other "bet-the-company" suits in the following areas: data security/privacy, mortgage/financial services and other complex business litigation, including defamation.

Mr. Melodia has defended more than 80 putative class actions – including as lead defense counsel in multiple multidistrict litigations (MDLs) – arising from alleged consumer privacy violations, data incidents and allegations of data misuse. He routinely represents clients responding to government privacy investigations before the Federal Trade Commission (FTC), Office for Civil Rights, state attorneys general and the U.S. Department of Justice (DOJ). He has guided clients in a wide range of industries through several hundred data incidents over the past dozen years. He advises clients on their obligations and helps them operationalize the requirements of General Data Protection Regulation (GDPR) as well as federal and state laws in the U.S. He consults with boards and executive teams on these issues.

Mr. Melodia has been an instructor of Information Security Law in the Chief Information Security Officer (CISO) Executive Education and Certification Program at Carnegie Mellon University's Heinz College, as well as a guest lecturer at Seton Hall Law School and New York University School of Law.

Mr. Melodia served as a law clerk for the Honorable Timothy K. Lewis of the U.S. District Court for the Western District of Pennsylvania.


John Gliedman is an Assistant General Counsel with Conduent, a BPO provider and parent company of Buck Consultants.  His primary expertise is negotiating services arrangements for digitized employee benefits delivery, and related consulting, to a wide variety of corporate users.


Patrick R. Jones is Vice President, Associate General Counsel for Fidelity Investments in Boston, MA.  He is co-lead for the Legal Department’s Transactional Center of Excellence, which provides core transactional support across the enterprise.  His responsibilities include providing support and advice to all Fidelity business units on technology and licensing agreements, strategic partnerships and global technology law issues.  Mr. Jones also provides guidance on trademarks, patents, copyrights, trade secrets, social media law, privacy and data protection, intellectual property dispute resolution, and information security. Mr. Jones has extensive experience in cloud computing transactions and data and information licensing.  He provides substantive and educational support for Fidelity’s procurement team and is the author of Fidelity’s vendor contracting standards.


Rashmi heads the Intellectual Property/Information Technology law practice group at Aetna Inc., one of the nation’s premier providers of health care, dental, pharmacy, disability insurance.  She oversees all legal and strategic enforcement and maintenance issues relating to the Aetna enterprise and its subsidiaries’ intellectual property assets.  In addition, her work focuses on brand counseling, IP licensing, advertising reviews, data security, technology and software legal issues, oversight of the patent portfolio and social media.

Rashmi graduated with a J.D. as a Harlan Fiske Stone scholar from Columbia Law School.  She began her career at Kirkland & Ellis and subsequently joined W.W. Grainger, Inc. as Senior Corporate Counsel before joining Aetna.


Richard Raysman is a partner in the New York office of Holland & Knight.  Richard has been selected by Chambers as one of America's leading technology lawyers, and he is a regular guest columnist for The Wall Street Journal Technology Section.  He has represented clients in billions of dollars of outsourcing transactions, and he has litigated reported cases for the New York state and federal courts including Internet and licensing disputes.  Richard writes a monthly column for the New York Law Journal on "Technology Law".  He is a graduate of M.I.T. and prior to practicing law, he was a Systems Engineer for IBM Corporation for six years.


John Rogers is the Managing Director and Chief Information Security Officer – Americas for BNP Paribas in New York City. Prior to that, he served as Chief Technologist for Booz Allen Hamilton in New York City. John has extensive information security experience in a variety of industries including financial services, retail, healthcare, higher education, insurance, non-profit, and technology services. John and his team focus on improving client cyber security programs, assessing such programs against industry standards, designing secure solutions, and performing cost/benefit analysis.


Sarvesh Mahajan is an attorney in Wiggin and Dana's Technology and Outsourcing Group in the firm's New York office. Sarvesh advises a broad range of clients on the negotiation, drafting and implementation of technology and commercial agreements, including outsourcing, software licenses and services, and cloud-based offerings. He has particular experience assisting clients in all stages of information technology and business process outsourcing transactions, advising them on structuring or responding to requests for proposals, drafting and negotiating contracts, and managing and implementing complex, global outsourcing arrangements. Sarvesh also advises clients on intellectual property and data privacy matters.

Prior to joining Wiggin and Dana, Sarvesh served as counsel for a large public university providing online higher education programs and for a multinational information technology services company. He advised senior managers on commercial matters and intellectual property issues. Sarvesh also served as an attorney-advisor in the U.S. Department of Commerce.

Sarvesh received his Master of Laws and Juris Doctor degrees from George Washington University, where he was a member of the Public Contract Law Journal. He earned a Bachelor of Arts degree, cum laude, from the University of Pennsylvania.