Carol Schiro Greenwald, Ph.D. is a marketing and management strategist, trainer and business development coach. She works with professionals and professional service firms to structure and implement growth programs that are targeted, strategic and practical. Her book, Strategic Networking for Introverts, Extroverts and Everyone In-between (American Bar Association, Law Practice Division, 2019) forms the basis for a training and coaching program that links business development networking activities with both personal and firm goals.
Carol helps individuals and firms structure their practice around their clients. Her approach is captured in her book, Build Your Practice the Logical Way – Maximize Your Client Relationships (with Steven Skyles-Mulligan, American Bar Association, 2012) which provides a guide to growing a practice by focusing on best clients, understanding their perspective, creating client-focused communication and process protocols and prospecting for new clients similar to the best clients.
Nancy’s practice focuses on a broad range of workplace compliance issues. With a deep appreciation of the importance of the human factor when running a business, and a firm grasp of legal and regulatory requirements, Nancy works closely with her clients to help them develop and implement processes that make sense. Her approach is highly collaborative and the first step is to learn about her client.
Nancy helps her clients in areas including:
Discrimination and harassment
Wage and hour compliance
Time off requirements
Developing Customized Training Programs
Nancy represents her clients in connection with investigatory or audit activity at agencies including the Department of Labor. She also handles administrative proceedings before the EEOC and state and local discrimination agencies.
Nancy also is frequently retained to conduct independent workplace investigations regarding various types of employee misconduct.
In addition, Nancy practices Occupational Safety and Health Law where she assists her clients with OSHA inspection activity and citations.
Nancy is a frequent speaker for organizations, trade associations and bar associations.